Virutextools Reviews | Read Customer Reviews of virutextools.com

Tuesday, November 3, 2026 · Customer reviews of US businesses

TheFair Hearing

Virutextools Reviews | Read Customer Reviews of virutextools.com

Virutextools reviews

121 approved reviews, newest moderated first

Mar 11, 2025
Easy online ordering
Easy to order quick delivery and in good condition we like the glue spreader
By levi.stoltzfus
Response from Virutextools· Mar 11, 2025
thank you for your comment
Report
Mar 11, 2025
Slightly bummed out…
Slightly bummed out when our manual edge bander stopped working after very limited use… BUT! Virutex Tools was quick to respond, had the part we needed, shipping was fast and we were back running in no time! Sometimes things go wrong with tools but customer service handled it seamlessly!
By customer
Response from Virutextools· Mar 11, 2025
We apologize for what happened with your manual Edge bander, thank you for your comment and we are at your service for whatever you need. Kind regards
Report
Feb 12, 2025
In Canada I needed to pay to UPS more…
In Canada I needed to pay to UPS more than the product costed - because they needed to clear it from custom.
By Rabie
Response from Virutextools· Mar 11, 2025
We are sorry about this but we cannot control what UPS charges for customs fees.
Report
Feb 11, 2025
My order was placed and promptly shipped
My order was placed and promptly shipped
By customer
Response from Virutextools· Feb 26, 2025
thank you
Report
Feb 4, 2025
Terrible customer service
Customer service is absolutely terrible. No communication. Ignored for literally months and when I finally was able to get an email response I was left in the dark to resolve my issue. I will NEVER buy another Virutex machine again.
By customer
Response from Virutextools· Feb 5, 2025
Good morning, You sent us an email that you had purchased the handle for the CE53S planer because it broke and that you had not realized that the planer handle is in two parts, this was in the month of January 2025. We responded that you should buy the other part of the handle from our website and that the shipping charges were automatically calculated when you were going to pay and that the problem is that you did not want to pay twice for shipping, that is, it has not been months without a response as you say. Do not worry, we will send you the other part of the handle completely free of charge to solve the inconvenience you have had. Kindest regards
Report
Dec 18, 2024
Amazing customer service
Amazing customer service. I had some problems at the border with the shipping and Virutex made it right without any questions. Great tools and a great organization to deal with. Very happy with my experience.
By customer
Response from Virutextools· Dec 18, 2024
we appreciate it your comment have a great day!
Report
Dec 15, 2024
Easy to navigate website
Easy to navigate website, well packaged and prompt shipment.
By customer
Response from Virutextools· Dec 18, 2024
Thank you!
Report
Dec 9, 2024
although I have not received it yet as…
although I have not received it yet as it has to cross the border with a second courier it made it to the first destination on time
By mike S.
Response from Virutextools· Dec 18, 2024
Thank you!
Report