Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
216 reviews
Viral LaunchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viral Launch has closed down
Viral Launch (viral-launch.com) has 216 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
216 approved reviews, newest moderated first
Love the product.. Just starting on FBA business and your product is making very easy. Thank you for the help. DNA Designs
By Flavio S.
Response from Viral Launch· Aug 26, 2019
Thank you so much for the kind words! We are thrilled you have chosen us to help you launch your business!
Viral Launch has very awesome 24/7 support. I'm a new member and I've reached out with a few questions, and they are quick to respond and take care of things as quickly as possible, and most times even immediately. Been an awesome experience working with them so far.
By Jack R.
Response from Viral Launch· Aug 28, 2019
Thank you so much for your appreciation for our team! We work hard to be helpful and fast, and the team enjoys seeing this feedback. We hope you have continued success in your Amazon business.
Viral Launch and Cameron in particular have been extremely helpful to serving and supporting our Amazon business! Thank you!
By Benjamin
Response from Viral Launch· Aug 28, 2019
Thank you for letting us know! Cameron is a valuable part of the team, and we'll make sure he sees your feedback. Best of luck in your Amazon journey!
I have been very pleased with the responses I've gotten from the Viral Launch support team. It has been my experience each time, that I am working late at night (FBA after-hours in addition to a FT job, I know you guys can relate!), and when I have a question or issue, I'll type it into the live chat box. Granted, it's usually too late at night to live chat, but I've always had an answer waiting for me in my inbox when I wake up the next morning, and to my surprise, when I reply to their answer, they continue to work with me until I'm satisfied. Other 'live chat' options offered elsewhere send your queries into a wasteland where help is hit or miss. But Viral Launch has always taken my hand and led me to a solution.
By Kim S.
Response from Viral Launch· Aug 28, 2019
Thank you for your feedback! Our team tries hard to be helpful and fast. We hope all of your hard work is paid back to you in your business on Amazon!
Used them for a launch which was succesful! Cant wait to use Kinetic
By Claudio
Response from Viral Launch· Aug 28, 2019
Thank you for your business and your feedback. Kinetic is a great addition to the Viral Launch suite of tools, and we hope you'll give it a try! We even offer live one-on-one Kinetic demos to our users. If you'd like to hear more, let us know at [email protected].
Simply amazing! Love the platform and customer support is excellent! Highly recommend!
By Stiliyan K.
Response from Viral Launch· Aug 28, 2019
Thank you for your kind words! We are glad you've chosen us to help you drive success on Amazon!
You need nothing to fix.. guys you are really doing great
By fahad A.
Response from Viral Launch· Aug 28, 2019
Thank you so much for this feedback! While we appreciate the compliment, we will always strive for better tools, more data, more solutions for our Amazon seller customers! We appreciate the opportunity to continue to earn your business.
I have felt genuinely supported by the Viral Launch team. Every time I have reached out to them, they have responded very thoroughly. Thanks guys!
By Benjamin C.
Response from Viral Launch· Aug 28, 2019
Thank you for the kind words! The support team loves to hear from our customers! Thank you for choosing us to be part of your Amazon business.
