Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
455 reviews
FasbagsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
Fasbags (vipfasbag.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
455 approved reviews, newest moderated first
Great quality which is the most importance Azura helping so much with everything I’ll give 10/10 quality and customer service
By Anush V.
Response from Fasbags· Oct 15, 2024
Thank you so much for your wonderful feedback, Anush! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s always rewarding to know we’ve met your expectations.
I like the selection, the delivery time was reasonable but most importantly the quality of the bag was great.
By Dyanna
Response from Fasbags· Oct 9, 2024
Thank you for your wonderful feedback, Dyanna! We’re so glad you enjoyed your experience. Your comments inspire us to continue providing great service. We look forward to welcoming you back soon!
Customer was extremely responsive to my inquiry when the website had a glitz. I received my bag ahead of scheduled
By Kathleen from N.
Response from Fasbags· Oct 9, 2024
Thank you so much, Kathleen. We're delighted to know you enjoyed your experience. Your comments are incredibly valuable to us and inspire our team to continue providing top-notch service. We can’t wait to welcome you back soon!
AMAZING!! Insanely Beautiful necklace! Such great quality! Azura from Fasbags - Crozus is highly communicative and responsive with emails.. Perfect packaging and nice box and bag. It takes a bit for shipping but you receive updates along the way. Love this company!
By Donna C.
Response from Fasbags· Oct 9, 2024
Hi Donna C, Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your feedback means a lot to us and motivates our team to keep delivering the best service possible. We look forward to serving you again soon!
I would like to rate with zero stars!! as it’s over 2 months never received anything!!!
By Allyson C.
Response from Fasbags· Oct 6, 2024
Hi Allyson, we are sorry to hear about the delay with your order. Your package was lost in transit so that is why it make this delay. We understand how frustrating this is, and we hope you can sympathize with the situation. As a token of our appreciation for your patience, Our support team is contacting you to resolve this problem together via this email: [email protected] or phone: (209) 340-0958. Could you please check it? Don't worry because we are always on your side to protect you.
my order came broken,can not find a way to report the problem. i have photos ,would like a replacement or refund. What do I do with the broken item. Lowell Hinchliffe
By Lowell H.
Response from Fasbags· Sep 27, 2024
Hi Lowell, we are truly sorry for this inconvenience. We are willing to support you to fulfill your expectations. In this case, we tried to find your order via your name but we still not find it. So I hope you can contact us via this email: [email protected] or phone: (209) 340-0958 and our support team resolve the problem immediately.
My experience made good contact person name (Azura) who text me about everything when will be shipped… and tha website site is amazing thank you 👏🏻👏🏻 Fest delivery, bags look amazing 🫶
By Mirsada T.
Response from Fasbags· Sep 24, 2024
Hi Mirsada, We are really grateful when receive your feedback, We hope we can have a chance to serve you better in the future.
I Recently purchased a woman's bag from Crozus. I Love It!! The process to ordering was very easy. After the purchase, communication with David was terrific. He was very kind, helpful, attentive, and informative. Whenever I had a question about my order he would respond so quickly. I would definitely make another purchase from Crozus again in the future.
By Donna B.
Response from Fasbags· Sep 24, 2024
Thank you so much for your feedback, Donna. We are really grateful for your value feedback and we hope we will have a chance to serve you better in your next order.
