Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
54 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fullboox Library is an ebook platform providing instant access to carefully curated reading collections. We specialize exclusively in ebooks, focusing on rare, complete, and large-print digital editions that are often difficult to find in standard formats.Our mission is to make reading more accessible through clear formatting, large-print layouts, and a simple online experience. Fullboox Library serves readers, students, and researchers who value depth, completeness, and immediate digital access.We are committed to quality content, transparent membership options, and responsive customer support to ensure a reliable and satisfying reading experience.
Vip Fullboox (vip.fullboox.com) has 54 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
54 approved reviews, newest moderated first
Same issue here Fullboox has charged me subscription fees after I had purchased a e-book in a discounted price of $4.99 on 11 Jan. It did not stated about this ‘transparent’ subscription on my invoice!!!! Please do not purchase anything on this website. It is useless and scamming your money
By Eden
Do not buy from this site. Just like the other reviews I was caught with the subscription scam. I can't even access my account all of a sudden. No one is replying to you
By Sylvester P.
This is a scam website. They will lure you in with the $5 then charge you with a subscription after a few days. They are also designed to not reply and just loop in circles with their "customer support". It is not legal to not have any messages about this or any communication before they renew or charge your subscription.
By Anthony Y.
Response from Vip Fullboox· Jan 9, 2026
Thank you for sharing your concerns. We’re sorry to hear that your experience led to this impression. Fullboox Library provides access to digital ebooks through a membership model that includes a 3-day free trial, after which the subscription renews at $29.99 per month unless cancelled. This information is presented during checkout before payment is completed and is part of the terms accepted at purchase. We do not intentionally hide subscription details, nor do we prevent customers from contacting support. Our customer service team responds to all requests through telegram, and cancellations can be completed at any time. We also comply with applicable consumer protection and subscription regulations. If you believe there was an issue specific to your case, we encourage you to contact us directly so we can review it and assist accordingly. We take feedback seriously and continuously work to improve clarity and communication.
Be careful not to unintentionally sign up for a subscription. The website does not clearly communicate that the digital package includes a subscription, which is free for three days and then costs $30 per month. This is also not reflected in the invoice you receive by email, and you do not receive any reminder or notification about it either. What a scam.
By Seren
Response from Vip Fullboox· Jan 7, 2026
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Fullboox Library provides access to digital ebooks through a membership model, which includes a 3-day free trial followed by a monthly subscription of $29.99 if not cancelled. This information is displayed on our website during the checkout process and in the terms presented before completing the order. We understand that subscription models can sometimes be overlooked, and we take feedback like yours seriously. We are continuously working to improve transparency and communication so customers clearly understand the trial period, pricing, and cancellation options. If you believe you were charged in error or would like assistance with a cancellation or refund review, we encourage you to contact our support team directly. We’re always happy to help resolve issues fairly. Thank you for taking the time to share your concerns.
Totally dodgy to charge a $30 sub on a $5 book. I've been back through the emails and confirmation pages there is NOTHING elluding to these scammers adding you into a sub. STAY TF AWAY EDIT: Fullboox claims in their response below they take this seriously however they still have not refunded me and blocked me on their telegram 'support'. The SUBSCRIPTION information IS NOT presented, it's a box that is already ticked and talks about a library but there is no mention of price or ongoing fees. THIS IS A TOTAL SCAM.
By Jacob B.
Response from Vip Fullboox· Jan 7, 2026
Thank you for sharing your concerns. We’re sorry for any confusion caused and understand how unexpected charges can be frustrating. Access to Fullboox Library is provided through a digital membership that includes a 3-day free trial, after which the subscription continues at $29.99 per month unless cancelled. This information is presented during checkout and in the terms shown before completing the purchase. That said, we take feedback like yours seriously and are actively reviewing how we communicate trial and subscription details to ensure they are as clear and visible as possible. If you did not intend to continue after the trial or believe there was an issue with your billing, our support team is available to assist with cancellations and review your case promptly. We appreciate you bringing this to our attention and the opportunity to improve.
They are a scam. I ordered a single book for sale for 5$ (pdf file) for Spanish language. They did not specify or say that they would save your billing information then automatically subscribe you to a 30$ a month subscription. Just got charged for a service I never even knew I had or used….stay away.
By Robin
Response from Vip Fullboox· Jan 7, 2026
Thank you for sharing your concerns. We’re sorry for any confusion caused and understand how unexpected charges can be frustrating. Access to Fullboox Library is provided through a digital membership that includes a 3-day free trial, after which the subscription continues at $29.99 per month unless cancelled. This information is presented during checkout and in the terms shown before completing the purchase. That said, we take feedback like yours seriously and are actively reviewing how we communicate trial and subscription details to ensure they are as clear and visible as possible. If you did not intend to continue after the trial or believe there was an issue with your billing, our support team is available to assist with cancellations and review your case promptly. We appreciate you bringing this to our attention and the opportunity to improve.
Same thing as everyone else. This company scams by auto signing you up for a $30 subscription after buying a discounted ebook. You don’t create an account, you don’t have a login, you just get charged.
By andrea S.
Response from Vip Fullboox· Jan 7, 2026
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Fullboox Library provides access to digital ebooks through a membership model, which includes a 3-day free trial followed by a monthly subscription of $29.99 if not cancelled. This information is displayed on our website during the checkout process and in the terms presented before completing the order. We understand that subscription models can sometimes be overlooked, and we take feedback like yours seriously. We are continuously working to improve transparency and communication so customers clearly understand the trial period, pricing, and cancellation options. If you believe you were charged in error or would like assistance with a cancellation or refund review, we encourage you to contact our support team directly. We’re always happy to help resolve issues fairly. Thank you for taking the time to share your concerns.
They are a scam they took a subscription fees 30$ after I bought a book on sale for 5$ 4 days ago
By Nada N.
Response from Vip Fullboox· Jan 7, 2026
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Fullboox Library provides access to digital ebooks through a membership model, which includes a 3-day free trial followed by a monthly subscription of $29.99 if not cancelled. This information is displayed on our website during the checkout process and in the terms presented before completing the order. We understand that subscription models can sometimes be overlooked, and we take feedback like yours seriously. We are continuously working to improve transparency and communication so customers clearly understand the trial period, pricing, and cancellation options. If you believe you were charged in error or would like assistance with a cancellation or refund review, we encourage you to contact our support team directly. We’re always happy to help resolve issues fairly. Thank you for taking the time to share your concerns.
