Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
188 reviews
VINOvationsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VINOvations is a new concept wine shop, event space and it's newest addition, a Chef's Studio Kitchen. The beautiful 2,500 square foot event and retail center is a state-of-the-art destination for guests who want more than just the usual experience.VINOvations was born and has become one of the most experienced wine retailers online. With more than 20 years of its trusted name, you can rely on VINOvations.us to find just the right wine for you. Our mission is to provide a level of excellence and low prices on all our products. We strive to enhance our customers' wine drinking experiences by offering a vast selection of wines from around the world. With more than 10,000 domestic and imported premium wines on our shelves, VINOvations.us has a flavor for every palate. Our selection of hard to find collectors wines and affordable everyday wines offers a special something for every wine lover.
VINOvations (vinovations.us) has 188 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
188 approved reviews, newest moderated first
Took the time and extra effort to call and discuss my order and make it even better. Terrific shipping, too. A very pleasant experience all around.
By Kitty
Response from VINOvations· Nov 25, 2019
Thank you for the five-star review. We greatly appreciate it.
You had a wine I couldn't find anywhere locally. It got to the house quickly and made my daughter in laws day.
By Nancy P.
Response from VINOvations· Nov 25, 2019
Thank you for the five-star review. We greatly appreciate it.
Smooth transaction, fair price and free shipping was all excellent.
By Lyle in M.
Response from VINOvations· Oct 25, 2019
We greatly appreciate your review and strive to provide the best service!
I was looking a particular wine and found it on VINOvations. This was a little older and difficult to find. The customer service team called me to update me on their findings of 6 bottles and ask me for a couple more days to find and I agreed. Two days later, I received my shipping notification. Thank you for great service and wine selection!
By Brenda T.
Response from VINOvations· Oct 25, 2019
We greatly appreciate your review and strive to provide the best service!
Love the wine and the quick service
By Nancy B.
Response from VINOvations· Oct 25, 2019
We greatly appreciate your review and strive to provide the best service!
I ordered wine on September 25th and had to on October 2nd to ask where the wine was they did not have what I ordered but did not bother to let me know, but did charge my credit card.
By Kathleen S.
Response from VINOvations· Oct 25, 2019
We apologize for the delay as it's difficult to source some of the wines from our distributor. We provide smaller production, boutique, and artisanal wines from around the world. Which can prove to be difficult to procure at times. We appreciate your patience.
Look forward to my shipment each month. The wine choices are excellent and the prices are even better. Couldn't be happier.
By Julie
Response from VINOvations· Nov 25, 2019
Thank you for the five-star review. We greatly appreciate it.
Ordered a case of wine, heard NOTHING for 10 days until I contacted them, and was told that they were low on stock and were trying to find more, without any receiving ANY idea of how long (if ever) that might take. I requested a refund (and have not yet been advised 5 days later whether that's been done. I then ordered from another vendor, found the same wine (well, not actually the same, since the new one I ordered actually exists), got it for 10% less, and it'is due to be delivered 4 days later. I can't decide whether they are dishonest or simply incompetent --- but I won;t do business here again.
By for your O.
Response from VINOvations· Nov 25, 2019
We apologize for the inconvenience. We source wine from the smaller boutique and artisanal vineyards from around the world. There are times we don't know what we have coming and thus the delay in response. We do have the Dragone in stock now and can work with you on pricing.
