Great customer service
Great customer service. Competitive pricing.
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop premium quality wine from the world’s finest stock online collection and enjoy modern storage. Buy, sell, or use Vinfolio’s white-glove storage services.
Vinfolio (vinfolio.com) has 191 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
191 approved reviews, newest moderated first
Great customer service. Competitive pricing.
By Customer
Wine that I ordered on pre-arrival finally arrived and I asked to have it shipped 2-day and my credit card was charged ($120) for the shipping, and that was over a week ago and still no wine. Leaves me wondering if I got scammed. After making contact, my wine was shipped overnight and they credited my card for the shipping. So in the end I got some awesome wine for my home cellar. Just wish I didn't have to go round in circles to get it.
By Barry
Response from Vinfolio· Apr 26, 2023
Barry, thank you for taking time to leave this review. Happy we could get the wine to you and apologies for the delay.
I have really enjoyed working with all the Vinfolio folks over the past several years! Sarah, Frank, Duncan Keith & Carter (when he was with the staff). All of you have been more than helpful with the spreadsheets that you have provided to help me keep tabs on my wine shipments!! Keep up the fantastic job all you Vinfolio folks!! Larry W
By Larry
Response from Vinfolio· Apr 5, 2023
Thank you for taking the time to leave us this wonderful review. We appreciate your continued support.
Very good service and responsive staff. I don’t like taking delivery in California because of the high local sales tax, which puts Vinfolio at a competitive disadvantage.
By Fred B.
Excellent and timely service
By Wein
Response from Vinfolio· Apr 26, 2023
We really appreciate taking the time to leave this review. Thank you for sharing!
different perspectives. we can all buy opinions, but im happier w the unvarnished ops of my fellow oenophiles
By customer
It was not great but the issue was solved after three messages
By hakan A.
Great wines and service.
By customer
Response from Vinfolio· Apr 5, 2023
Thank you for sharing. We're glad you had such a positive experience. Cheers!