Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
191 reviews
VinfolioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop premium quality wine from the world’s finest stock online collection and enjoy modern storage. Buy, sell, or use Vinfolio’s white-glove storage services.
Vinfolio (vinfolio.com) has 191 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
191 approved reviews, newest moderated first
Sarah Parker is a joy to deal with, always very helpful. Thanks as always
By Matthew C.
Response from Vinfolio· Apr 26, 2021
Hi Matthew, Thanks for sharing! We’re so glad you had a good experience with Sarah! We're excited to continue to fulfill all your fine-wine needs in the future.
I have been a multi-services customer of Vinfolio for close to 20 years and am a huge fan. I store wine with them, shop for hard to find bottles, and use their software to manage my collection. Highly recommended on all counts!
By customer
Response from Vinfolio· Apr 26, 2021
Thanks for sharing! We’re are very grateful for your business and are excited to continue to fulfill all your fine-wine needs in the future.
Website needs better customer interface. Very difficult to figure out how to move more than one brand from cellar to delivery.
By Michelle
Response from Vinfolio· Apr 26, 2021
Hi Michelle, Thanks for messaging us. We are sorry to hear that your experience with Vinfolio hasn't been ideal, and we welcome the opportunity to improve our service. We will be taking your suggestions into consideration.
please get back to me on my long outstanding missing bottles
By NH
Excellent service in getting my shipment out quickly before the weather would prevent it from being shipped until the fall!
By B. B.
Its actually hard to to navigate the vincellar experience. Also, i get three reminders a day to review vinfolio. Feels like they are spamming me to review them, when i spent over a year trying to contact them to store my wine.
By Vivek
Extremely slow availability in wines ordered. Still waiting on bottles ordered over a year ago
By customer
Great service by Peter. Very satisfied
By customer
Response from Vinfolio· Mar 11, 2021
Thanks for sharing! We’re so glad you had a good experience with Peter. We're excited to continue to fulfill all your fine-wine needs in the future.
