Customer service is great.
Customer service is second to none. The report did not provide the vehicle service history. I was immediately contacted by customer service who, promptly issued a refund.
By Eight five nine T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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212 reviews
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Your one-stop shop for vehicle data. VinAudit is a private technology company founded in Kirkland, WA that specializes in vehicle history solutions for auto dealers, consumers, and businesses. Paying exorbitant fees for basic data should be a thing of the past! Since launching in 2011 as a first-level access provider to the National Motor Vehicle Title Information System, we’ve quietly built one of the largest vehicle databases in North America. In 2020 VinAudit expanded operations to support the Canadian market, becoming one of two providers north of the border. Our solutions include vehicle specifications, market valuations, ownership costs, images, and inventory data feeds.
VinAudit (vinaudit.com) has 212 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
212 approved reviews, newest moderated first
Customer service is second to none. The report did not provide the vehicle service history. I was immediately contacted by customer service who, promptly issued a refund.
By Eight five nine T.
OPLICHTING!!!!!! Ik werd benaderd via AutoScout, omdat ze zogezegd je auto willen kopen. Het enige wat je moet doen is een rapport opsturen. Als je dit gedaan heb, hoor je er niks meer van. Pas op ze gebruiken meerdere accounts!!!!
By Renco
The report did not provide what I was looking for. I sent an email asking about a particular part of the report not making sense and they issued a refund without me even asking. Pretty good customer support.
By Scott D.
Michael Angelo Quito Was great at costumer service and very great commentator
By Brown L.
Dit is fraude! Mijn auto stond te koop op Internet. Ik werd benaderd door iemand die de auto wil kopen voor vraagprijs mits ik rapport van deze website kan overleggen (en uiteraard betalen). Heb sterk de indruk dat mails door een robot zijn gemaakt want ze hadden de advertentie niet goed gelezen. Waarschijnlijk methode om je een waardeloos rapport te laten kopen. Naar aanleiding van reactie eigenaar. Ja: het is echte een verzoek om vinaudit.com te bezoeken!
By Joost M.
Response from VinAudit· Feb 17, 2025
Hi, Thank you for bringing this to our attention. We take reports like this very seriously and appreciate the opportunity to investigate further. VinAudit.com exclusively provides vehicle history reports for U.S. and Canadian vehicles; we do not operate outside these regions. Unfortunately, we have recently received reports of fraudulent entities misusing our name, particularly in Europe. Could you confirm whether the request directed you to **VinAudit.com** or a similarly named website with slight variations, such as an extra letter (e.g., Vinaudite.com)? If possible, please share any details, such as the VIN or the email you received, so we can look into this further and take appropriate action. We sincerely regret any confusion or inconvenience this may have caused and appreciate your help in ensuring others are protected from potential scams. Best regards, Marinel Paclian Operations Administrator VinAudit.com, Inc.
Dangerous. Got an email from a scammer asking me to use this. I'm not even in the USA and my vehicle wouldn't possibly on this website. They came through AutoScout24.
By Who D.
Response from VinAudit· Feb 11, 2025
Hi, Thank you for bringing this to our attention. We take reports like this very seriously and appreciate the opportunity to investigate further. VinAudit.com exclusively provides vehicle history reports for U.S. and Canadian vehicles; we do not operate outside these regions. Unfortunately, we have recently received reports of fraudulent entities misusing our name, particularly in Europe. Could you confirm whether the request directed you to **VinAudit.com** or a similarly named website with slight variations, such as an extra letter (e.g., Vinaudite.com)? If possible, please share any details, such as the VIN or the email you received, so we can look into this further and take appropriate action. We sincerely regret any confusion or inconvenience this may have caused and appreciate your help in ensuring others are protected from potential scams. Best regards, Marinel Paclian Operations Administrator VinAudit.com, Inc.
Ongevraagd reclame maken via advertenties op autoscout
By Michael J.
Response from VinAudit· Jan 31, 2025
Hi Michael, Thank you for your feedback. We take concerns like yours seriously and would like to investigate this further. Could you please provide the VIN or any other relevant details about the order? This will help us conduct a thorough review and address your concern appropriately. Looking forward to resolving this for you. Best regards, Marinel Paclian Operations Administrator VinAudit.com, Inc.
What a JOY doing business with them. If you want something done and done well, you've come to the right place!! It's easy, efficient, fast response time, friendly and everything else you could want when you need something done.
By Trisha