It was not clear that this product…
It was not clear that this product shipped from china I still have not received the product.
By Robert B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,“Do the RIGHT thing no matter what”“Treat the customer the way you want to be treated as a customer”“Speak the truth and act truthfully under any circumstances”“Prioritise consistency over intensity”
villohome.com (villohome.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
255 approved reviews, newest moderated first
It was not clear that this product shipped from china I still have not received the product.
By Robert B.
I received the materials as expected due to multiple notifications keeping me apprised of it's location. The quality is great & more detailed than expected but i love the challange!
By zahn53
Response from villohome.com· May 18, 2026
We value your feedback and are glad you had a great experience.
The quality is good. We are very pleased - no surprises
By Raniyah R.
Response from villohome.com· May 18, 2026
Thank you for sharing your experience. We look forward to serving you again.
Never received my order and had my voicemail message returned call.
By Robert H.
Exactly as described, quickly shipped, and high quality product. Thank you!!
By Tammy D.
Response from villohome.com· May 18, 2026
We’re delighted you’re satisfied with our service. Your trust means a lot.
LOVE MY SINK. It took 6months to get here. I am not upset with this - craftsmanship from overseas, shipping internationally, final delivery... the logistics for that kind of service are difficult. The customer service kept me informed of delays as they came, and navigated the tariffs issue seamlessly - no additional costs to me, the consumer. Overall very happy customer.
By Nia
Response from villohome.com· May 18, 2026
Thank you for your kind feedback. We truly appreciate your support.
Great quality transition piece. Color matched my original. It was thicker & seemed better quality than the one the flooring company in town supplied my installers. Quick delivery no shipping.
By Deborah H.
Response from villohome.com· Apr 20, 2026
Thank you for your kind feedback. We’re glad you’re satisfied with our service and look forward to serving you again.
So fast and perfect description
By Joslyn E.
Response from villohome.com· Apr 20, 2026
Your satisfaction is our priority, thank you for sharing your experience.