Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
villohome.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,“Do the RIGHT thing no matter what”“Treat the customer the way you want to be treated as a customer”“Speak the truth and act truthfully under any circumstances”“Prioritise consistency over intensity”
villohome.com (villohome.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
255 approved reviews, newest moderated first
I was amazed at how quickly our solo stove arrived from Villo Home. Plus, it was the best price that I could find online with the Bonfire size stove. Highly recommend!
By Lindsay K.
Response from villohome.com· Aug 8, 2025
Thanks for the recommendation! We're happy to deliver great products at competitive prices.
Ordered a grill and accessories from Villohome. Ordering was easy, shipping was quick and communication with service was easy and helpful. Cost was cheaper than ordering directly from the manufacturer as no taxes. I'd recommend and order from Villohome again.
By Jeff S.
Response from villohome.com· Aug 8, 2025
Thanks for sharing your positive experience with Villohome! We're thrilled you found our ordering process easy, our shipping quick, and our customer service helpful. We appreciate your business and can't wait to serve you again!
I was hoping for a little more realistic look to the fronds. They do look better from a distance.
By suzi
Response from villohome.com· Aug 8, 2025
Sorry the fronds didn't quite meet your expectations. We'll look into enhancing the design for a more realistic look.
Good transaction
By Rex
Response from villohome.com· Aug 5, 2025
Glad you liked the transaction. Happy to help.
Product was perfect.
By Cheryl
Response from villohome.com· Aug 5, 2025
Glad you loved it! 😊
The first order was somehow lost in transit. We gave it a few days and then they immediately resent another order and it was delivered. Customer service was good.
By customer
Response from villohome.com· Aug 5, 2025
Glad we could resolve the issue and deliver a great experience despite the hiccup! Thanks for the feedback.
First glass was chipped. So that was disappointing. However customer service was very good and they immediately sent me a new glass. Very responsive.
By Beth
Response from villohome.com· Jul 23, 2025
Hello Beth, Thank you very much for the review.
The price and the speed of receiving the window was great. Thank you.
By Eric W.
Response from villohome.com· Jul 23, 2025
You're very welcome! We're so glad to hear that you were happy with the price and the speed of delivery.
