quality booklet was detailed and displayed clear illustrations on how to install the system . The price was reasonable and good quality .
High quality and good instructions.
By Robert S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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391 reviews
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Viewrail crafts stunning floating stairs and modern railing systems that instantly elevate any space. As a fully-integrated manufacturer, Viewrail’s design experts can guide you through every stage of the process from initial designs and engineering through finished installation.
Viewrail (viewrail.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
391 approved reviews, newest moderated first
High quality and good instructions.
By Robert S.
Everyone I talked to was all very helpful
By Keith F.
Everyone involved was awesome. Product selection for the project, design and consulting team followed through the entire process Oder to material delivery and made sure the project was successful in every way!!!
By Mark D.
Excellent wood products but expensive shipping charges especially if you have a large piece that has to be delivered by freight.
By Robin W.
Viewrail is one of the best companies I've ever dealt with. Viewrail in Indiana, me in Vermont. The entire experience seamless. Professional, excellent communication and most important got my dream glass railing exactly the way I wanted. The installation was a couple weeks early. The price was half the amount I received from a local glass company. Way beyond my expectations. Viewrail knocked it out of the park. Many thanks to the salesman, engineer and installer.
By Ryland J.
Great overall experience. The installation videos were so well done! Made the install very easy!!
By Chris D.
awesome product. but even more important is the great team at VIEWRAIL. each team member that we worked with has been awesome.
By Joseph A.
Accurate shipment (so far) and quick fabrication and delivery! Still have to install the standalone rail, but if it is as straight forward as the cable system, I anticipate it is the simpler part of the project. Suggestion: Send spare hardware (extra screws washers just in case). I spent quite a bit of time sorting out the inventory to ensure I was following instructions and not misinterpreting what hardware is used for what application. Didn't want to install then back out because I used the incorrect screws and/or washers for example.
By Michael Q.