Video Camera CenterReviews of videocameracenter.com

Response from Video Camera Center· Sep 2, 2025

Hey Frances, Im not sure if you received my email. It looks like the original package got lost somehow. I reshipped the item to correct this issue and sent you an updated tracking number image. The item is in transit. I am very sorry for the inconvenience caused. 9400 1301 0935 5098 9272 38

Response from Video Camera Center· Oct 17, 2024

Dear Michael, I’m truly sorry to hear about your negative experience. Please know that I did everything possible to fulfill your order promptly, shipping it out within one business day after your purchase, and providing free shipping across the globe. While I regret that things didn’t go as smoothly as either of us would have hoped, I’m relieved to hear that the item has now arrived. Unfortunately, I did not receive any previous emails regarding this issue, which may have ended up in spam. Regardless, I sincerely apologize for any inconvenience caused. Thank you for your understanding, and I appreciate your patience throughout this process. Best regards, Jacob