My internet hardly works at all
My internet hardly works at all. For as expensive it is, i would expect to get good service.
By Kelly
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
My internet hardly works at all. For as expensive it is, i would expect to get good service.
By Kelly
I been satisfied with the service, Thankyou
By customer
Thank you…valuable for young people. I am 81!
By Shirley
Totally inconsistent connection to Wi Fi. Frustrating because Viasat says everything is working.
By Joseph
trying to contact someone to talk too, I keep getting this message from you. Go to home page. Do you have a direct phone number to contact you.
By Jimmie
Well I have unlimited something for $142 a month and it is really not much better than what I had. It's not fast but is a little faster than what I had. I've been with you a long time hoping some day we might get fast Internet. Thanks
By Ruthie
Affordable pricing with uninterrupted service, cannot ask for more. Thank you and Happy Holidays
By Krishna
Was recently convinced to switch plans by a sales associate. I was assured that our internet speeds wouldnt be compromised. Not only is the plan slower its not useable during peak times. This is when i commonly work from home. After being a long time customer i was saddened that i would be bait and switched in this way. Would really appreciate having our past plans speeds restored otherwise we are going to have to switch internet providers.
By Joseph