Need to work on website it will not let…
Need to work on website it will not let me pay online. Been like that for awhile.
By Christie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
Need to work on website it will not let me pay online. Been like that for awhile.
By Christie
Well, for starters you didn’t tell me about the $75.00 installation fee. You also lied about how bad your service is. I was told that I would be able to have service on 4 new 4k tv’s and internet service for my pc. I cannot get service for 1 tv without buffering, and your service will not give me internet service for my pc, even when everything else in my house is shut off. Thanks for wasting my time and money on you. I will be informing everybody and everyone about your services. Have a nice day.
By Thomas
They are fair an easy an when asked will provide a reasonable response. Sometimes not very quick but being busy but will respond an answer one's questions
By William Z.
Very good updates for installation appointments. Install tech very courteous and knowledgeable
By John B.
My bill went up from 119 to 181 for one .month service
By April
I got my refund
By Marc
I'm having a problem with my Internet. I called and we did troubleshoot and agent said call back if this doesn't fix issues. I called back next day and agent did same trouble shooting. Said if problem persists call back. Still having problems.
By Dennis L.
The timing was great and quick
By Amelia