He came a day early and fixed the…
He came a day early and fixed the problem quickly
By Lori B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
He came a day early and fixed the problem quickly
By Lori B.
He was on time,he explained everything he was going to and did he was just excellent at everything he did great Job
By Lester
Internal router is too weak. Upgrading this would mean a lot to customers. Download speeds are not as fast as other providers: capacity during peak times is insufficient, especially for rural customers.
By Anonymous
As a longer term customer, I don’t agree with your pricing on suspending service for $35 or more per month as I travel a lot of state in the winter. I also noticed not too long ago different plans available for new customers, but not available for me. You should take care of your old customers before you offer new customers better deals.. I’m currently looking for another Internet provider due to the pricing on suspending service and just normal Internet.
By Roadcruzer
Problem was not solved, range and speed poor to nonexistent, Viasat says nothing we can due.
By HOLLY
The installer was extremely nice & worked quick
By Jamie
The technician went the extra mile to come up with a creative dish placement solution to avoid foliage obstructions. His innovative approach resulted in superb signal reception.
By Donald
Full disclosure and accurate
By WILEY A.