I had viasat for years and liked it
I had viasat for years and liked it but this last time the coverage wasn’t very good and I went with a cheaper company
By Mary W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
I had viasat for years and liked it but this last time the coverage wasn’t very good and I went with a cheaper company
By Mary W.
I’m in remote mountain location surrounded by National Forest, my internet powered by solar. My service is dependable and enables not just use of my computer but my cell phone….calls & texts. Thank you. Lee
By Lee
The Internet is great. The price is great. We’re just all happy.
By Ursula
My experience has been good as long as the modem keeps working but it frequently goes offline. I think I need a new one.
By Bruce
This company costs too much. I rent the equipment, they do not respond to outages. It is off quite a bit. When it was new, it was not this way.
By DONNA E.
Inconsistent service . Have to reboot the modume all the time . Almost daily . Super slow and buffering . Customer service is nonexistent . The service has been a pain since started . Looking for another provider .
By Bobby E.
Any questions are quickly answered by phone contact representative.
By George
Service man never showed up. 10 days now with no internet staff on phone not helpful. Gross repeated incompetence. This business will not survive for long.
By James H.