Accurate and efficient
VetRec makes logging communication efficient and accurate. It improves my medical records and saves me time!
By Cornell V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VetRec is an AI-powered veterinary assistant that streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions — all backed by 24/7 enterprise-grade customer support.It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes.VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
VetRec (vetrec.io) has 40 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
40 approved reviews, newest moderated first
VetRec makes logging communication efficient and accurate. It improves my medical records and saves me time!
By Cornell V.
The conversation recording and summary is especially helpful, customizable, and saves me so much time on clinics.
By Enjolie
Excellent at recording my comms which saves me so much time
By John M.
Jenny was very receptive to our team's comments and worked well with our schedule and busy ER floor. Vetrec is doing a great job of constantly developing improvements based on the feedback provided.
By Marisa
Super helpful time saver as a busy veterinarian. Still needs some work but is constantly improving and customer service is very friendly and helpful 24/7.
By Amanda Catti A.
Response from VetRec· May 11, 2026
Thank you, Amanda! We love hearing that VetRec is saving you time, and we hear you that there's still work to do — that feedback is exactly what keeps us shipping improvements. We are glad to know the support team has been there for you whenever you need them.
VetRec was our first choice as we launched our company and as they were building theirs; the support, and the willingness to add features that we needed was unmatched.
By Jeffrey R.
Response from VetRec· May 11, 2026
Thank you, Jeffrey! It means a lot that you trusted us early on, and building alongside you and your team has been a real privilege. Excited to keep growing together.
I just love VetRec! It's hard to pick a favorite aspect, but the Records Recap in which 1000 pages of previous records are summarized in just a couple of minutes is most definitely a winner. This saves me ages, and I can ask VetRec specific questions, like 'When did this dog last get a steroid?' and get an immediate, detailed, answer. I also love the customized communications summaries, with everything I need to know efficiently and accurately captured.
By Audrey C.
Response from VetRec· May 11, 2026
Thank you, Audrey! Records Recap is one of our favorites too — getting a clear answer out of 1,000 pages in minutes is genuinely magical. Thrilled the communication summaries are landing well for you, too. Thanks for being part of the VetRec community!
Great things a wonderful experience
By Richard J.
Response from VetRec· May 11, 2026
Thank you, Richard! Reviews like this are why the team does what they do. Grateful to have you with us, and we'll keep raising the bar.