Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sharing Our Lives With Our Dogs and Cats is An Amazing Gift. SO IS THE ABILITY TO KEEP THEM HEALTHY...FOR LESS.We know that a cold nose and a warm heart can instantly brighten your day. After all, we're pet-lovers, too...so we take that bond between you and your four-legged friend very seriously.We're veterinarian-owned and we carry only the highest quality U.S. FDA and EPA approved medications- the same brand-name pet medications your veterinarian recommends. The only difference is the savings: huge savings plus free shipping and veterinary consultation on all orders above $49.00.
Vet Approved RX (vetapprovedrx.com) has 2,462 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,462 approved reviews, newest moderated first
I ended up canceling the order and placing it with Chewy. These people seem like amateurs. I placed the order, waited three days without any word from them, and then finally called. I was told the product needed vet approval. Not sure when they were going to tell me that. Furthermore, Chewy did not require vet approval and sent the order the same day they received it. Avoid this company if you can.
By Lynn K.
Don't give them your money. I ordered my dog's medication over two weeks ago and it's still nowhere to be found and they won't give me a refund. Their customer service is terrible and "Cheryl" just wants to argue. I'm out $68 and now I don't have the money to get my dog's prescription filled somewhere else.
By Kim M.
i really liked the open communication though it seemed to take a bit of time to receive our pup's meds. i would use Vet Approved RX again.
By Spencer P.
Our dog has Addison's Disease. She requires injections and prescription medications for the rest of her life. I was pleased to find the Zycortal Suspension for a much lower price. The transaction was fast and flawless. I was surprised how quickly it arrived. I'll definitely check with Vet Approved RX for the prescription needs of our other 5 fur babies.
By Hildi H.
Did an internet search to find medicine for my dog that was OTC. Was happy that they not only carried the item, but had it available in stock. I appreciate the prompt packaging and quick delivery. It's nice that they give you multiple different shipping options. Medicine ordered arrived just as I expected.
By Maddie
Placed an order for gel capsules almost 2 weeks ago. Still haven't received shipment. Apparently when they have bad weather everything stops including the mail service (USPS). Good thing what I ordered was not critical
By Jason C.
I had a problem with my transaction regarding the promotional code. But their support team handled it quickly without any problems. THank you so much!
By Carol H.
'm a long time customer and have always received EXCELLENT customer service from US based staff who actually WANT to provide positive customer service. And the prices are very fair, with fast shipping. I've referred many other customers to VET APPROVED RX because of the excellent service I always receive. Why would I ever consider sopping elsewhere? THANKS
By De K.
