verniershop.comReviews of verniershop.com

I ordered a solar fan hat which was delayed for weeks. A month later I started having fraudulent charges on my card. You can’t speak to anyone and you are unable to leave a message. I had to cancel my credit card so they don’t charge anymore. I also wish I would have seen the reviews prior to buying their product which doesn’t even work. Piece of crap product and company!!

I ordered the Seat Belt Extenders on July 10, 2025. They were listed as IN STOCK in North Carolina, I live in Florida. Delivery was expected in 2-3 days, Email arrived saying delivery in 2 weeks. I could not wait that long, as this was a gift. I immediately contacted them to cancel order. Phone number is a waste of time. Recording said I was 1st caller. After holding on for 15 minutes, I hung up. My emails we met with yet another stumble block...They were being sent to another office and response would take 24 hours. The response was that order could NOT be cancelled because it had already been "PROCESSED", whatever that means. It still took 8 more days to arrive! I almost forgot, I was offered a 30% discount on my order, in an email, from rep. Ash. Where is that? Also, their ad says 10% discount on first order. Where is that? I am not going to go into detail about their FREE shipping and how they casually add the $7.99 to the order for shipping insurance. I demanded a refund and it was given immediately...When I went to my credit card account to see that I was given the credit, my bank had already marked it as spam and removed the charge. Now I want to return this item, unopened, as I received the same item in 1 day, from Amazon, and have already gifted it. I refuse to pay return postage, as they OWE ME 10% as a new customer and $3.00 for my aggravation. I'm sure that everyone is a new customer, as I can't imagine anyone returning to this unscrupulous business. PS~ They blamed delays on Trump's Tariffs...Has he placed tariffs on North Carolina?

Ordered a power washer extension, advertised as 25 feet but was much shorter. When emailed company about a return they wanted to deduct a 15% restocking fee despite that it was returned per their return policy. In addition, and possibly most importantly, they continued to charge my credit card for and extended warranty!!! Avoid this company for false advertising and scamming customers!

This is a scam, some one needs to shut this so called place or wat ever it is, do not order anything from these people not worth it. The BBB or government need to step in to protect consumers from idiots like this. Customer service is a joke the guy can barely speak English n very rude.

Charged me for a “card protection”! Called x 2 to cancel but still billed even after it was cancelled! SO BAD I HAD TO CANCEL MY CARD!!

I purchased a Robot Vacuum from vernierstore.com and was extremely disappointed. The product felt cheaply made, with flimsy plastic parts that didn’t inspire confidence right out of the box. Unfortunately, it never actually worked as intended — it wouldn’t start properly and failed to perform even basic cleaning tasks. For the price, I expected something far more reliable and better built. Definitely would not recommend this product. They wouldn't offer me a refund and made me pay for shipping to refund the poorly made robot vacuum cleaner.

It took a month for my product to show up at my house. It definitely is not what I ordered, on their website. The return and refunding process is a joke. 2 calls from me, both were on holding for 10-15 minutes each. Both calls I had terrible service and rude people. Last one I was hanged up while asking another question about their email. This is B.S. company, selling B.S.

I ordered a BLACK and received a ROSE GOLD colored watch. I waited almost 2 weeks, thinking this was made in the USA, and my updates kept telling my in transit from BFE. When I called to let them know about the wrong color received, the lady on the other line was very RUDE!! Too bad, I was actually looking forward to this new addition to my wrist!