Vermont Pure CBDReviews of vermontpurecbd.com

Response from Vermont Pure CBD· Oct 7, 2026

Hi Brian 😀, We appreciate your feedback 👍, and we sincerely apologize about that. We try to the best we can to make sure they arrive to you guys safe and sound. During shipping they may loose a little of the sturdiness from which we initially rolled and packaged them. When they arrive, to hopefully get them back into the firm form they initially had; on a table or hard surface: 1.) position the pre-roll standing up so that the filter end is touching the hard surface, and the light-end (twisted part) is facing upwards. 2.) tap, or gently drop the pre-roll from about a half an inch to an inch up a few times - filter side down - against the hard surface. Hopefully this will kind of "re-pack" the flower more snugly and sturdy towards the filter end within the paper shell. We'll make a YouTube video of the process in the next few days and put it on our website's pre-roll flower pages to hopefully help anyone who encounters a similar situation 👍😀

Response from Vermont Pure CBD· Aug 31, 2026

We're so sorry about that William. One out of every few hundred packages takes the long way up the mountain sometimes 😅. We sincerely apologize about the delay, but we hope that you enjoy our products and find them beneficial 😀.

Response from Vermont Pure CBD· Jul 10, 2026

Thanks for your feedback Leslie 👍. Like I mentioned in our email chat, it would be a 50/50 situation. Keep on it since you've already got the ball rolling, and worse case scenario, we'll refund you for your order, just give us an email or call 😀. We're still rooting for you guys! 💗

Response from Vermont Pure CBD· Feb 2, 2026

Hi Kathy 😀, We appreciate your feedback, and we sincerely apologize that our CBD Honey didn't quite meet your expectations. We like to try to keep things as all natural as possible 💗. Since we use raw (unprocessed/unheated) honey, the graininess and thicker viscosity is from it being a super-saturated with sugars - which are naturally crystalizing out. As for the flavor, that's definitely our all natural Full-Spectrum CBD Oil your tasting, and it indeed adds some plant-flavored notes to the taste. I can only presume that the other infused honey you tried before was processed (heated) honey combined with CBD Isolate - which is essentially tasteless. If you gently heat the CBD jar of the honey itself, the honey will render/melt down and transition into the more familiar golden color and syrup'y viscosity. The plant flavor however will still remain. If you would like a refund, please reach out to us and we'll take care of you - no worries 👍😀 - [email protected] or 802-897-4477. All the best, Jon and The Vermont Pure CBD Team

Response from Vermont Pure CBD· Jul 15, 2024

Hi Nancy 😃. We're not quite sure what you mean 25%. Is this regarding the Lip Balms you ordered? Feel free to give a call or email and elaborate, we're always happy to help!

Response from Vermont Pure CBD· Dec 29, 2023

We're sincerely sorry you didn't receive your package before Christmas. The holidays are an exceptionally busy time of year for the Postal Service. We hope that our lotion does help to the best of it's ability :)

Response from Vermont Pure CBD· Nov 1, 2023

Right on Vanda. We're always here for you :)

Response from Vermont Pure CBD· Apr 4, 2023

Howdy Justin :) Thanks for your feedback. We apologize about the bud size, a few of our flower varieties just didn't produce super tight, nice big colas as other varieties. We won't be growing the under-performers again this year. There were even some strains we've grown over the years that were so pathetic, they didn't even make it out of the field. We'll keep stepping our game up for sure, because we never want to disappoint :) Please reach out to us about the free item/sample, we're happy to ship it out. Sometimes it's a little finicky on our checkout page. We're so sorry about that.