Fast and friendly customer service
Fast and friendly customer service
By K. Merrel J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,428 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Verilux (verilux.com) has 1,428 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,232 reviews with 5 stars · Clear filters
Fast and friendly customer service
By K. Merrel J.
The "bulbs" arrived on the day scheduled
By Jim B.
I received my first Verilux lamp and did not like the look of the base of the unit, so I called the service department and told them. Within 2 days I had a complete new lamp and a return ticket for the other unit. Best service I've ever received. Thanks Verilux!!
By Dorothy P.
Great products, and first-rate customer service. Couldn't imagine better value.
By Bill M.
I do feel it makes a difference-only been a week thus far.
By Carolyn
I ordered a floor lamp online from Verilux. My lamp was delivered very promptly, earlier than I expected, and I am very satisfied with the product. I keep it beside my recliner and am able to move it easily while seated to accommodate the position of the recliner. The company has a very active and helpful service department.
By Cyrene A.
Outstanding customer service. I will definitely order from your company again.
By Gary H.
I have been using my Happy Light in the dark morning and I feel it really helps me. We have had a lot of cloudy days ,and the light gives me a little boost of happiness . I recommend
By Julie