So counter intuitive a terrible app
So counter intuitive a terrible app
By Anna K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
647 reviews
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For the first time ever, small business owners can get flexible insurance for an hour, a day, a week, a month up to a year and everything in between.
Verifly Drone Insurance (verifly.com) has 647 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
647 approved reviews, newest moderated first
So counter intuitive a terrible app
By Anna K.
How to make what should be a brilliant holiday a stressful nightmare. The app won't recognise our covid status.
By Fen S.
Verifly insists on a PCR test for US travel. I'm fully vaccinated, had Covid recently, have a Recovery Cert and doctor letter as required by CDC. But Verifly doesnt faciliate it, and my airline insists on Verifly for online checkin
By Joan O S.
Okay so I read the awful reviews and as an anxious traveller thought it would all go horribly wrong. Out first post pandemic journey to see family in the USA and stakes were high. The set up was easy and our uk covid passes easily uploaded through the qr codes. Not so easy was the airport testing. Qr codes not recognised but go to the manual input and upload of fit to fly screenshots and within 10 minutes results were verified. On to the British Airways app for online check in and job done. Seamless transit thorough Terminal 5 .Heathrow .
By Geraldine B.
This app works superbly well and the user interface is simple and clear. All the docs loaded on my iPad by photo very easily. We were worried by all the negative reviews but in the event we sailed through bag drop, security, US customs and all, only having to show our passports and boarding cards. A bit of time and organisation the day before travel makes the journey easier.
By Anne
This is one of the most ridiculous apps I've ever seen. Uploaded my COVID 19 vaccination records in the 72 hour period required. When I got to the airport the gate agents knew nothing about using VERIFLY. They wanted hard copy documents. Also, when I logged in it told me my documents needed to loaded prior to 4/2. My flight was on 4/3 and I had uploaded my documents on 3/29. Just another tool for governments to control and brainwash travelers with.
By Donna P.
Just awful it added a huge amount of stress to our trip as they did not send the airline the data so we couldn’t check in . I will never use them again
By Gill
Total, utter crap. Verifly is the most backward app I've ever had to use. It's so, so bad. The UX is abysmal. There have to better alternatives than this nightmare. This process should take seconds on an app that is logical, flexible and well structured. Expect to waste a good hour of your life on this complete DOG POO..!
By Sartaj