Faulty Fan replaced
I bought a fan and after 2 weeks it stopped charging and support were very helpful and replaced the fan within a week
By Angela
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Venty, we’re passionate about creating beautifully designed, intuitive products that enhance everyday life. We obsess over the details—from how something feels in your hand to how seamlessly it fits into your lifestyle. We invest heavily in research and development because we believe that great design starts with a deep understanding of real-world needs.We don’t cut corners. We don’t chase trends. And we never release a product unless we’re genuinely proud of it.Our goal is simple: to set a new standard for what portable comfort and cooling can be. Whether you're camping off-grid, working remotely, or just enjoying your backyard, we’re here to bring you smart, reliable products that deliver—again and again.Welcome to Venty. Design-forward. Innovation-driven. Built to last.
Venty Fan (ventyfan.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 80 reviews with 5 stars · Clear filters
I bought a fan and after 2 weeks it stopped charging and support were very helpful and replaced the fan within a week
By Angela
I love my Venty fan! Portable with a case! Rotating, telescoping and with a remote control. Couldn’t ask for more.
By customer
Customer service was very responsive and helpful! They helped make the situation right! Kudos to you!
By Rhonda F.
I love my fan. I travel all over the world for work and my Venty Fan has increased my level of comfort on the road more than any of the other things I’ve tried. When it stopped working, i was severely bummed. Nina, at customer care, was quick to try to help me find a solution and then outright replaced the fan. I couldn’t be happier with the product, it’s customer service, and with Nina in particular for her quick help.
By Chris
I received a very prompt response to my inquiry I made online. I was asked a few questions regarding the issue and my specific product and my issue was resolved directly. I received a replacement fan within 2 days of the issue being brought to their attention. I can’t compliment their customer service higher. Outstanding.
By customer
My CozyPod remote failed after a year and outside of the warranty. A very helpful support person walked me through a number of different attempts to diagnose and fix the remote. These were all unsuccessful. A couple of weeks later a remote arrived in the mail and the CozyPod is up and running. Great customer service! Thank you!
By Stephen
I reached out to Venty regarding an issue with my heater. They were able to give me the information needed to correct the problem.
By Greg V.
No complaints- received as ordered
By Rick