Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
320 reviews
Allstate Vehicle ProtectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry.Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Allstate Vehicle Protection (vehicleprotection.allstate.com) has 320 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
320 approved reviews, newest moderated first
It was an hour for diagnostic service and Allstate only paid half hour!
By RICK V.
Response from Allstate Vehicle Protection· Sep 20, 2023
Thank you for your review Rick. We apologize for your recent experience. Unfortunately there seemed confusion on your diagnostic. We will make sure to share your feedback. If you need any additional clarification please feel free to contact us at 1-877-204-2242.
Less hassle
By Bamba J.
Response from Allstate Vehicle Protection· Sep 29, 2023
Thank you for your review Bamba. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
It took a couple weeks to be covered but other than that no problems
By LISA B.
Response from Allstate Vehicle Protection· Oct 3, 2023
Thank you for your review Lisa. We’re glad to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
All my questions were answered about my coverage and the whole process went very smoothly.
By CANDY F.
Response from Allstate Vehicle Protection· Sep 29, 2023
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
THE AMOUNT ANS HOW THE TECH WENT ABOVE TO MAKE IT HAPPEN
By ANDREA F.
Response from Allstate Vehicle Protection· Oct 3, 2023
Thank you for your review Andrea. We’re excited to be able to approve your claim. Thank you for being part of the Allstate family. We will gladly pass the feedback on to our teams.
No complaints, did awesome. Thank you!
By MISTI S.
Response from Allstate Vehicle Protection· Sep 29, 2023
Thank you for your review Misti. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
They were very thorough. Kept in contact with me with problems they found.
By DIANA D.
Response from Allstate Vehicle Protection· Oct 13, 2023
Thank you for your review Diana. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
I should have not had to pay for the steering alignment that was needed because of the steering issue but you guys didn't cover it wich is complete bs when the plan I got was bumper to bumper coverage so all issues should be covered besides my deductible
By M F.
Response from Allstate Vehicle Protection· Sep 20, 2023
Thank you for your review. We apologize for your recent experience. At Allstate we want to make sure your receiving the services you have paid for. After reviewing your claim, an alignment was never requested by the service center. Please contact our Claims Department at 1-877-204-2242 with the following information(invoice for the alignment, proof of payment, and mailing address ) so we can issue a reimbursement. Again we apologize for the confusion and look forward to hearing from you.
