VegamourReviews of vegamour.com

The company makes it difficult to cancel your subscription. Website is not user friendly in that regard. You have to email customer service to “request” a cancelation. They bombard you with other options to try to keep your business. And if you don’t respond they don’t cancel the subscription. Now I have to wait two weeks to return a product and get a refund that shouldn’t have shipped because I canceled my subscription !

Good product - bad service. Avoid this company…I subscribed to this product, which I found to be really good… however having bought 3 bottles, I found I hadn’t gotten through them at the end of the 90 days - they didn’t send the usual email you expect on a subscription service asking if you’d like to renew… instead automatically took £140 from my PayPal account before sending a dispatch notification. When I called the American customer services an hour after opening times to say I didn’t want to cancel, but that I wasn’t ready for anymore bottles yet - could them defer subscription… I was told the items had already left the warehouse & been dispatched to the uk - in one whole hour after opening. I will have to wait for them to cross the Atlantic and then return them for refund. This company are all about taking your money and not providing a good service - which is a shame as the product was good. I now do not trust them and will be cancelling my subscription, when the items have arrived/been returned and refund received… just a pain you don’t need! Avoid this company!

I started using Vegamour GRO+ shampoo and conditioner around 3 or so years ago, after a health issue was causing my hair to thin and fall out. At first it seemed to be slowing down the hair loss so I was happy and decided to keep using it. Then, the smell and viscosity of the product changed and my hair started coming out in huge clumps whenever I would wash it. Because of this I dropped down to washing my hair one or two times a week trying to save the little bit of hair I had left. Around that same time I became sick again, and contributed it to the illness again. Fast forward 2 years, when I have still loyally purchased these products despite the ridiculous cost, and my health is finally stable again. I was wondering why my hair was still coming out so bad seeing as I was better. So I decided to purchase some Infusium shampoo and conditioner and the Infusium leave in conditioner, favorites of mine for decades. My first wash with the Infusium, no hair loss. And the thickness and body are coming back noticeably after a few weeks using my old tried and true faves. Although the hair loss was starting when I began using Vegamour, I still had very thick, wavy hair that went mid way down my back. My hair ended up being extremely thin, short hair. I kept using this product thinking it was keeping me from going completely bald. Little did I know. Last night I decided to experiment and washed my hair with the GRO+, and lo and behold I had handfuls of hair coming out. In addition to this, I have also noticed the significant migraines I was getting during the duration of use have also dissolved, but last night after using it I had a massive headache within 20 minutes of washing and conditioning my hair. Please don’t go through what I’ve gone through. I could kick myself for the thousand plus dollars I’ve spent over the last 3-4 years on this products. I can’t think I’m the only one that has experienced this and after not being able to leave a review on their website, I figured I better start sharing my experience somewhere, because I don’t want anyone going through this.

Please do not buy. They will keep taking money from your account with no option to cancel. I had to cancel my credit card in the end. You cant log on to the website to cancel . They keep taking money with out permission. I ended up cancelling my card

I don't have a problem with the product and it's performance but I purchased a three pack. The first two bottles were fine. The third bottle was empty and disintegrated upon opening. Vegamour will do nothing for me, sent me to Sephora where their rep talked me into buying it. Sephora is stating their return policy is 60 days so nothing they will do for me either. 60 days for a product that was meant to last 90 days and is a manufacturer defect? The price on this product is a little more than I would pay if I was only getting 2/3 of it.

Great product but can everybody please write them and tell to put out a 100ml bottle and just charge extra — 30ml bottles for a scalp treatment is a bit of a scam. If you actually want to use it on your entire scalp and daily, 30ml will do absolutely nothing. It really grinds my gears when company’s make the choice to provide as little of the product as possible for maximum profit. It puts me off big time and I’m not even fazed by the price. I would just really like to pay more for one decent, scalp appropriate sized bottle instead of needing 2x boxes of 6x bottles to get anything done. Minimal amount of product in an unnecessary amount of packing.

Scam!!!! Everyone please beware this company! Subscribed me without my permission I purchased a product from instagram and I didn’t subscribed because I just want to see if I’m not going to have any allergic reaction. The month later they’ve sending me another bottle of the hair serum $80 (was $52.06) without asking for the permission I was charged on my credit card without permission!!! And I’ve tried to contacting them Via phone and email no one get back to me I was charged on my credit card with no notification this is fraud and is so ridiculous to send me products I did not agree to buy! And I couldn’t find the account to unsubscribe it was so stressful . Finally I have to cancelled my credit card ☹️

This place is a scam I gave it some time to see my actual results and nothing appeared positive at all!! They didn’t even refund me any of my money they said sorry it didn’t work out but we can offer you 30% off your next purchase what a lie. Please be careful they are scammers!!