Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
35 reviews
VedeusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vedeus The global retail system of cosmetics, skincare, functional foods, bass rings, bird's nests from world famous brands: YHL, Indo, etc.
Vedeus (vedeus.com) has 35 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
35 approved reviews, newest moderated first
This company is untrustworthy, I would give 0 star if I can. They didn't ship the items I bought as they promised, no one answers the phone, and messages either. Everybody, please be careful with this website if you don’t want to loose your money 😡 12851 Western Ave. Suite E, Garden Grove CA 92841
By Huong T.
Vanesa Mushroom Concealer rất tốt cho da mặt của tôi trong 3 năm qua. Mới vừa đây, tôi muốn tiếp tục mua nữa, thì được cho biết họ mới vừa cho ra sản phẩm mới thay thế, đó là Vanesa Colorkey Brush, đồng giá tiền. Tôi mới vừa nhận được, chưa dùng, nên không có ý kiến. Năm nay 2026 cũng như hai năm trước, việc giao hàng mất tới 1 tháng mới nhận được. Nhưng họ Vedeus giải thích rằng họ chờ bên VN gửi qua, nên đành bó tay chịu vậy thôi.
By h. P.
I didn’t receive anything from what I ordered and already trying to refund my money $170 from my account but I can’t just I waste my money so be careful don’t order anything from this website I’m located on USA 🇺🇸
By Blanca M.
The shipping is slow and the customer services never answer the email nor the phone call.
By Thu-Huong L.
A genuine product builds a reputation. Nonetheless, the time frame for shipping and handling is tedious. The shipping and handling time frame for products from the USA to Canada should be shortened.
By Dung N.
I’m not happy with customer service
By Yen L.
Long waiting And did not receive product
By Murad N.
Very slow shipping. I placed an order on 6/6 and didn’t get it until 6/24. Never get any tracking until I reached out to them to cancel the order then I got message saying that it is coming in 6/24.
By Kate N.
