Vector SecurityReviews of vectorsecurity.com

Vector Security does a great job in responding to alarms. I appreciate an email each time the system is armed or disarmed.

DVR is still not working after 6 months

I've been with Vector for over 17 years, I say they have always provided excellent service and low payments.

Always there. Whether an emergency or a call to the office. They really care

The system is very easy to operate I love the mobile app that permit me to remotely access the system.

After paying for the service for more than 4 years we discovered that the system was not being monitored. We tried may times to contact the company for assistance in getting the services we were paying for. The best decision we made was to drop Vector and purchase Simply Safe. Better equipment, better price, great service, and no contract. Vector Security needs to fail and close the doors. They are not an honest business.

Vector does an excellent job of monitoring our home's security, from the alarm system to testing to maintenance.

VECTOR SECURITY IS EXTREMELY DIFFICULT TO REACH ON THE PHONE. IT'S FRUSTRATING AND UPSETTING TO NEVER BE ABLE TO CONTACT ANYONE, ESPECIALLY IN THE REPAIR DEPARTMENT. WHEN I FINALLY DID REACH SOMEONE, THE WORKERS WERE EFFICIENT AND COURTEOUS AND WERE ABLE TO FIX THE PROBLEMS EASILY. HOWEVER THE PHONE EXPERIENCE IS A NIGHTMARE AND I HAVE WAITED ON THE PHONE AT TIMES FOR 15 MINUTES. THIS NEEDS TO BE ADDRESSED.