Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
229 reviews
Vat19Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.
Vat19 (vat19.com) has 229 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
229 approved reviews, newest moderated first
We had a great time! It was more engaging than we expected. Everyone was very friendly! Will come visit again!
By Chalisa D.
Response from Vat19· Feb 7, 2020
Hi, Chalisa! Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! Regards, Karrie
My son had a blast! Took him on his 2nd tour of vat19 for his birthday, the people there are great.
By Ophidian
Response from Vat19· Feb 7, 2020
Hi, Ophidian! Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! Regards, Karrie
All of the Vat19 products I have purchased are great and arrive very quickly! I recently bought the Box of Happy Accidents for $17 and received around $60 worth of items! The only reason is because some of the products had damaged packing, but even then some of the other items had no visible damage at all on the product itself OR the packaging. I also went to the Vat19 tour which was great both times I went. So, in conclusion, Vat19 is a great website which I recommend to everyone.
By PJRoRo
Response from Vat19· Feb 7, 2020
Hi, PJRoRo! Thank you for leaving a review of our store and for being a great customer! Regards, Karrie
I ordered one 7ft Gummy Party Python and the ordered was rejected by my credit card for being a suspicious online order. I approved it with my credit card and went back to the website to complete the order. The cart was empty so I proceeded to walk through the steps to buy the python. At the end the cart had 2 for quantity so I changed it back to 1 quantity and completed my purchase. I didn’t realize until too late that I was charged over $300 for 2 Pythons and they already shipped. I emailed customer service about sending one back immediately before ever being opened. I was given approval to send back but it will cost me $40 in shipping and then Vat19 policy says they will deduct shipping from my refund. Since this mistake was of no fault of either parties Vat19 has agreed to split shipping cost with me which is amazing! Thank you! I was really stressing over the loss of extra money lost so this is helpful! The Python is amazing!
By Melinda R.
Response from Vat19· Jan 1, 2020
Hi Melinda! Happy New Year! I apologize for the issue you experienced on our website. I have responded to your request in a separate email via the support system on our website. Best, Jamie
this is the best website of all time.This is the site that you can find stuff for everyone.You can get stuff for your self,friends,family and more.The shipping is very good and comes very fast to your door in good condition.
By dat K.
Response from Vat19· Dec 13, 2019
Thank you very much for the review!
It was great to shop with vat19 the package came so quick and they are truly trustworthy.
By Boris
Response from Vat19· Dec 9, 2019
Hi, Boris! Thank you for leaving a review! We are glad to have you as a customer and appreciate you checking out our store. Hope you enjoy your new items! Regards, Karrie
We purchased 2 mystery boxes for our kids for Christmas this year. We are located in Australia so the shipping was a killer but the kids really really wanted them. I'm disappointed in the products provided. It feels like you've just put the stuff in the boxes that don't sell well, mostly consumable food items. You have some really fun stuff on your website but I feel you've really missed the mark on these boxes. Even the packaging was a let down, just a plain brown box without a Vat19 in sight which for a young kid is half of the excitement, knowing that they've received a VAT19 Mystery Box.
By Cara
Response from Vat19· Dec 9, 2019
Hi, Cara! Thank you for your feedback. I'm very sorry to hear that you did not enjoy the contents in your Mystery Box! I completely understand the frustration after paying an expensive shipping fee. We strive to include a variety of popular items (and food items) for the contents in each box. The logo should have been present on the box provided as these are the exact boxes that our staff uses to pack and ship orders each day. Again, I apologize for the disappointment! Regards, Karrie
It is absolutely amazing! The tour was great and my kids loved it! We got to see props and meet people from YouTube who were friendly and kind! The website is fantastic too!!
By Eva C.
Response from Vat19· Dec 9, 2019
Hi, Eva! Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended. Regards, Karrie
