Amazing company especially Chris!
Amazing company especially the super fast support by Chris!!
By Umut Ö.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vast.ai is a global GPU marketplace. Use one simple interface to search the marketplace and rent powerful cloud GPUs at reasonable prices. Save 5-6X vs major competitors on cloud GPU rental rates.
Vast.ai (vast.ai) has 249 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
249 approved reviews, newest moderated first
Amazing company especially the super fast support by Chris!!
By Umut Ö.
I was assisted by Marco, from the vast.ai support team, and it was a wonderful experience. He guided me through troubleshooting some issues and was patient and very knowledgeable.
By Kalahari C.
I had an issue in which my machine simply went offline after 10 days and $1,000 dollars spent to generate ~500GB of data. Christopher McKenzie, from costumer assistance, was incredibly proactive in coordinating with the remote host so that I could recover my data. In the end, he was able to have it uploaded to an S3 bucket so that I could have access to it. I had never had such active support from a company. It took a few days and he would constantly check in with me, update me about the progress and discuss possible options. After this experience I'm pretty sure Vast will have my back when I need it.
By Rogério J.
good customer support
By foreverstories
A perfect company with cheap prices and great support
By David A.
Excellent company!
By Kimon K.
Great support thanks Karthik!
By Reda
Persistant; high quality support
By Lalit