Amazing customer service
Amazing customer service! My device battery went bad, I sent it back and they gave me a new one!
By Kyle
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
295 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reliable tools for the bold vapor enthusiast - those who need durable portable devices that can perform wherever the trail may lead, and beyond.
Vapium (vapium.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
295 approved reviews, newest moderated first
Amazing customer service! My device battery went bad, I sent it back and they gave me a new one!
By Kyle
Purchased this for my boyfriend, for Christmas. It is the gift that keeps on giving!
By Krista H.
Not impressed. Tried oil and solids, I followed directions and various other settings and just didn't get a good pull. The Bluetooth and the app are cool but would definitely prefer function over useless tech. If your looking for big draws I suggest doing more research
By stevens
Best on the market! Super durable, great battery life and excellent vape cloud
By Brendan
I've purchased 3. One for myself and two as gifts. It's easy to use and it's very easy to clean. Battery life is pretty good too. The black is discreet, but at night time be ready to block the bright blue light with your thumb. Can't beat it for the price.
By James D.
Great way to be introduced to vaping. Easy to use, clean and conserve your stash. I'm buying one as a gift for my friend. Well engineered. Bravo!
By james
Terrific product with great improvements from previous version. I couldn't live without it!
By Sara
I used Vapium because they were the authorized service center for a defective product I bought at a local retailer. Their customer service was excellent and my product was replaced under warranty.
By Scott