Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
Vance ManufacturingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
Vance Manufacturing (vancemfg.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
160 approved reviews, newest moderated first
Got my 4” fixed setback plates and they looked used. Had scratches and scraps. But they got here fast
By Daniel S.
Response from Vance Manufacturing· Jan 16, 2024
Hello Mr. Simpson, thank you for your feedback. We haven't received any message from you to remedy any issues. We are here if you want us to help you! - Vance Manufacturing Team
The website was easy to navigate with well defined descriptions of the products. The shipping was super fast as well.
By CodeMan
Easy ordering, fast shipping, great product. What more could you ask for??
By Ronald N.
Awesome customer service. Ed was great to talk to and extremely helpful
By Tom
Great products, great people, great company. Support US jobs and get a top notch product and support system.
By Setback J.
Awesome people and great company
By Jacob F.
Great shipping everything was there that needed to be
By Landon J.
A couple things were frustrating, my jack plate was shipped out with missing parts, no installation instructions, and the shipped email notification was misleading. The email states " (#8290) was shipped via UPS, UPS® Ground on 9/12/2023". The only thing that occurred on that day was a shipping label was created and and for some reason it wasn't actually picked up until "SEPTEMBER 13 - 3:56 PM". Additionally the product was sold as an 5" setback, but doesn't give any indication that by selecting a 2 or 3 inch clamping board thickness this increases the setback. Pucks or a different option would be much better suited vs adding more heavy starboard and additional setback unless a customer needed that.
By Paul B.
Response from Vance Manufacturing· Oct 9, 2023
Hi Paul, thank you for your feedback, this will help us to better serve customers!
