great customer service
during checkout there was a mistake on the address and Mr Vance himself reached out to me to sort it out
By Gary W.
Response from Vance Manufacturing· Aug 23, 2022
Gary, thank you for your review! -Vance Manufacturing
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
160 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
Vance Manufacturing (vancemfg.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
160 approved reviews, newest moderated first
during checkout there was a mistake on the address and Mr Vance himself reached out to me to sort it out
By Gary W.
Response from Vance Manufacturing· Aug 23, 2022
Gary, thank you for your review! -Vance Manufacturing
Jackplate was bent in spots and scratched in several places on the paint, not at all what I would expect for the price and being an American made product.
By Jesse W.
Response from Vance Manufacturing· Aug 23, 2022
Hi Jesse, it sounds like your order was damaged in shipping. We would like to help you remedy this issue, Contact our team to help you further with this at [email protected].
Well packaged; great hardware to fit even the thickest transom (3.5”) there really wasn’t any other suppliers offering this length in 3/8 so this is a lifesaver
By Jimmaaaay
Response from Vance Manufacturing· Aug 23, 2022
Thank you for reviewing us! -Vance Manufacturing
Ordered product that I needed only issue I found was I could not solely order the kick plate It forced me to order the kick plate plus an add on silicone that was 16$ more that I did not need. Other then that fast shipping product is great prices have rose so thats why it cost more now than a year ago. Maybe to make it a little more special throw in a T-shirt! Thanks
By Jeremy L.
Response from Vance Manufacturing· Aug 22, 2022
Jeremy, thank you for your feedback! We have corrected the issue that forced you to purchase the silicone as this should not happen to any future orders. -Vance Manufacturing
Edward was very informative. Excellent customer service
By victor G.
Response from Vance Manufacturing· Aug 22, 2022
Thank you Victor! -Vance Manufacturing
Great products, great customer service.
By Charles G.
Response from Vance Manufacturing· Aug 22, 2022
Thank you for the thumbs up, Charles!
Awesome product, 2nd jack plate I’ve purchased from Vance. Only complaint is I had to to take the jackplate apart to mount. If there was a template for mounting that would be awesome.
By Ethan
Response from Vance Manufacturing· Aug 22, 2022
Ethan, Thank you for your review! We will take this into consideration for our engineering team. -Vance Manufacturing
The Vance mini jack plate worked perfectly to raise my long shaft motor on a short transom long boat. I have already recommended the Vance mini jack plate to two people and will turn to Vance first if I ever need another jack plate.
By James H.
Response from Vance Manufacturing· Aug 22, 2022
James, Thanks for leaving your review! We are glad your issue was solved and we earned your repeat business in the future. -Vance Manufacturing