Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,083 reviews
ValuePetSuppliesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making Tails Wag for 15 Years and CountingValuePetSupplies is a family owned and operated business focused on delighting customers and their pets with products designed by pet lovers for pet lovers. We're proud to offer low prices and free shipping on all orders to the lower 48 states.Shop ValuePetSupplies NowWe love getting a good deal as much as you do so we work 7 days a week to keep the coupon deals flowing, even on our top selling ValueBull, ValuePad and ValueWrap house brand products.Shop All Bully SticksShop All Puppy PadsShop All Dog DiapersShop All Natural TreatsShop All Rawhide
ValuePetSupplies (valuepetsupplies.com) has 2,083 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 54 reviews with 3 stars · Clear filters
I don’t like the tabs on the male wraps.
By Bonnie J.
Response from ValuePetSupplies· Sep 12, 2022
Hello Bonnie, Thank you, for leaving us feedback. A customer service representative will be reaching out to further assist you. Thank you for shopping with us at Value Pet Supplies.
Cusomer Service is great, but your products are very expensive for what you get.
By Leslie P.
Response from ValuePetSupplies· Sep 12, 2022
Leslie, Thank you, for leaving us feedback. We love hearing from our customers, and if we can further assist you please let us know. Thank you, for shopping with us at Value Pet Supplies.
These are too expensive. My dogs love them but I only give them about 1 per week instead of 1 per day. It comes down to “do I buy dog food, or dog treats”.
By Sharon S.
Response from ValuePetSupplies· Sep 7, 2022
Hi Sharon, Thank you, for leaving us a review. A customer service representative will be reaching out to further assist. Thank you for shopping with us at Value Pet Supplies.
My dogs love the collagen sticks! My only complaint is that the small and medium sticks are the exact same...no size difference. Otherwise, shipping was expedient as well. Thank you.
By Lora C.
Response from ValuePetSupplies· Jul 27, 2022
Hello Lora, Thank you, for leaving us feedback. I wanted to apologize, that the collagen sticks weren't as expected. A customer service representative will be reaching out to further assist you. Thank you, for being a customer with us at Value Pet Supplies.
I got smoked bully sticks. I didn’t order smoked.
By CLED R.
Response from ValuePetSupplies· Jul 11, 2022
Hello, Thank you, for leaving feedback. We apologize for any inconvenience, and a customer service representative will be reaching out. Thank you, for shopping with us at Value Pet Supplies.
Box was ripped, falling apart
By ROBERT I.
Response from ValuePetSupplies· Jun 30, 2022
Hi Robert, Thank you, for leaving us feedback. I am terribly sorry, that your box was damaged. A customer service representative will be reaching out. Thank you, for shopping with us at Value Pet Supplies.
The customer service for this company is awesome. I bought the duck tenderloin pieces knowing what I was getting, but I dont love what appears to be inconsistency in the companies products-likely because they have different vendors. Im still looking for a quality Turkey tender strip made. and sourced in this country.
By Leslie M.
Response from ValuePetSupplies· Jun 27, 2022
Hi Leslie, Thank you for leaving feedback. A customer service representative will be reaching out. Thank you, for being a customer with us at Value Pet Supplies.
I bought a case of the collagen sticks. They came wrapped individually for no apparent reason in a lot of cute, printed kraft paper but were actually packaged in plastic. I would have prefered to not have to deal with the extraneous paper plus I don't like to waste paper like that. The wrappings were certainly not needed for shipping as they were wrapped like presents or butcher shop meat so the wrapping did not supply cushioning for an item that does not require cushioning. My dog is only semi interested in these compared to pizzle sticks. He mostly tries to find places in the house to "bury" these like between the cushions in the couch and chairs. I won't buy these again and will go back to the bully sticks which every dog I've ever had loves. He has yet to finish one of these but leaves the gooey half chewed sticks in the furniture.
By Rebecca
Response from ValuePetSupplies· Jun 14, 2022
Hi Rebecca, Thank you, for leaving us feedback. I apologize, that the collagen sticks aren't as expected. A member of our customer service team will be reaching out to further assist you. Thank you, for shopping with us at Value Pet Supplies.
