Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
306 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
306 approved reviews, newest moderated first
The usual. No response to inquiry and website is a piece of crap
By customer
Response from Vacatia· Jan 21, 2025
Thank you for your feedback, and we apologize for the experience. We're sorry we missed your inquiry and understand your frustration. Please reach out to us directly at [email protected] so we can address your concerns. We appreciate your patience and hope to provide a better experience moving forward. Best regards, Ryan Vacatia Customer Support Team
Such helpful and friendly staff. Always like going home when we arrive. Lots of fun activities or just sitting by the pool. Your choice.
By Lyncustomer
It is a well maintained resort, that every time we felt very comfortable there. It is clean, staff is nice and professional.
By Sedef O.
The warm, professional, and friendly staff and the willingness to make our stay comfortable was appreciated.
By Kim D.
A very nice place
By Gail
Outstanding property and love Vacatia. Very nice and professional people. Camelback, Scottsdale Resort was perfect. Had a blast. Gold Point in Breckenridge is another stellar venue. Highly recommend
By Alexis
Not aware of any connection with Vacatia. So hard to rate. Updates were good
By customer
Everyone at camelback goes above beyond for you. For the service desk to housekeeping and activity personal restaurant servers. They make your vacation so enjoyable. What a great place.
By PMM
Response from Vacatia· Dec 17, 2024
We are glad you enjoyed your stay and can't wait to see you back here soon!
