Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
306 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
306 approved reviews, newest moderated first
I tried Vacatia for the first time this year when I booked my families annual trip to Florida. The website was easy to use and had lots of information on photographs of the different properties on offer. The property we chose was perfect for all our needs and was just as luxurious as the description and photographs had got us hooked in the first place! We had a great relaxing break and we will definitely we using Vacatia again, first class!
By Greg A.
Planning a vacation, I came across this site and loved all of the information and pictures they provided. I hadn't heard of them, but thought I'd give it a try and I'm glad I did; the service was great and the resort we stayed at was just as it was described on their site. I'd definitely recommend them and will be using them for my next trip, if only it could be sooner as I miss Maui already.
By Heel Y.
