Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
306 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.
Vacatia (vacatia.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
306 approved reviews, newest moderated first
We had a great time, but knowing the true price or the resort would've been the only thing that could've been better. I'm sure it was in the fine print, but the fact that I was going to have to pay another $200+ for the resort would've been nice
By Joshua S.
All my experiences with Vacadia was great. The properties we booked was awesome . I would use them again.
By Dorothy W.
I loved my experience with Vacatia. I would definitely use them again as well as refer my friends and family to them s well.
By Crystal Y.
I was really a little nervous to book with a paying ahead of time with zero refund policy however I was pleasantly surprised when I arrived at the resort I still had to wait in line and do the whole checking in process which irritated me however the resort was amazing that I stayed at and for a rate of $91 plus resort fee you couldn't beat it with a stick so I was totally thrilled super easy to book and it was cheaper than staying in a hotel wonderful experience
By Charles Ruth and Jenn R.
GOOD SERVICE
By David W.
The currency for the rental was not known during our rental and we had to pay currency exchange at a rate higher than the bank.
By Randolph Y.
Excellent weekend I recommend Vacatia for all your vacations, IP
By Ivonne P.
The rooms were clean and the workers there was excellent. We will be returning. Loved it!!
By darrell C.
