Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
15 reviews
Us Trademark ProfessionalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US Trademark Professional equips businesses with the tools needed to stay ahead of potential risks and protect their online presence.
Us Trademark Professional (ustrademarkprofessional.com) has 15 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 5 reviews with 1 star · Clear filters
I never did receive my serieal number for the trademark. Upon review I see that the trademark itself was never filed despite me paying them $1400. I reached out via email and they would get back to me in 24-48 hours. Nothing. I follwoed up twice. Nothing. About to go to visa and pull back the charge.
By DualRob
USTRADEMARK PROFESSIONALS ARE NOT AUTHORISED TO FILE TRADEMARK APPLICATIONS WITH THE USPTO. NO RESPONSE TO A REVIEW They have not delivered a service and did not file an application and no longer communicate with me ALSO ON TRUST PILOT. They have not responded to my review STATING FACTS. I ask Trust Pilot (in whom we place our trust) to INVESTIGATE AND request each of the 5 star reviews to provide the USPTO serial number of their application and the trademark name (publicly) in the review. The reviews can only be properly verified with that essential USPTO verification for a trademark application.
By Donald S.
Response from Us Trademark Professional· Jul 25, 2025
Hi Donald, We’ve reviewed your comment but could not locate any matching record or client under your name. To assist you properly, please email us at [email protected] with your full name, contact number, or order ID so we can verify your case and respond accordingly. We take all feedback seriously and are committed to resolving genuine concerns. We welcome your cooperation to clarify this matter. Thank you, — U.S. Trademark Professional Team
This company is a scam. They started asking for a fair fee, and then they kept adding cost after cost, after cost and it just didn't make any sense. When we stop paying, they started threatening some kind of action, but at the end they couldn't do anything because I doubt they are a legit company. Their charges came from three different company names; they tried to explain that but it just didn't make any sense.
By news C.
Response from Us Trademark Professional· Jul 25, 2025
Hello, We couldn’t verify you as one of our clients based on the information provided. If you believe this is an error, please contact us directly at [email protected] with your order details so we can review and assist you properly. We’re committed to transparency and customer satisfaction, and we’re more than willing to help resolve any valid concern. — U.S. Trademark Professional Team
I am an Australian Lawyer. I used US Trademark Professionals to attend to a trademark application while visiting in NC in the US last May. Since paying I have heard nothing from this firm. I have written numerous emails to the company (addresses on emails sent to me when I paid last year) these emails are not replied to. They have not given me the USPTO serial number when lodged. I have checked the WIPO data base and there is no record of a pending application either.
By Don S.
Response from Us Trademark Professional· Jul 25, 2025
Hi, We were unable to reach you using the contact details provided and could not verify you as a customer in our records. If you believe this is an error, we kindly ask you to reach out to us directly at [email protected] with your full name and any relevant details so we can assist you further. Thank you, — US Trademark Professional Support Team
This is by far the most unprofessional business I have encountered. I paid $1,500 for two trademarks six months ago, and the process is still incomplete. I've been given the runaround constantly, and today, they audaciously informed me that the government requires an additional $2,625 within seven days, or my application will be abandoned. Despite providing everything requested, paying the required fees, and asking all pertinent questions from the start, I feel deceived and misled. I strongly advise against using this business and intend to report them to all relevant parties. Be cautious and avoid being duped; it's likely their previous reviews are artificially generated. 😒
By Katina M.
Response from Us Trademark Professional· Oct 21, 2024
Dear Katina Medlock, We appreciate you taking the time to share your experience. It’s disappointing to learn that our service did not meet your expectations, and for that, we sincerely apologize. We value your feedback and would like to better understand what went wrong so we can make improvements. Please feel free to get in touch with us at [email protected] +12095840629, and we will do everything we can to make things right. Your satisfaction is our top priority, and we hope to have the chance to serve you better in the future. Best regards, US Trademark Professional
