quick & easy
Very quick & easy to rent a unit online. The size was just perfect for my needs, the price was affordable & the unit was ready right when i needed! Very satisfied!!
By Stacy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
Very quick & easy to rent a unit online. The size was just perfect for my needs, the price was affordable & the unit was ready right when i needed! Very satisfied!!
By Stacy
The young called me very soon after I reserved the storage unit. He was very polite and answered all my questions. I definitely recommend you to friends and family.
By Rena
Had no problem finding and reserving the unit that I needed in the area that I needed it to be. It was very easy and painless.
By Susanna
Mike was great... I was distressed and w/ in mins, I was at ease... He was very informative and had me truly laughing mid way thru our meeting... I will come back again with professional yet stress free demanor professionalism like this - Thanks Mike!
By Michael
Excellent service, great facility, easy access, easiest mice I've ever done at a storage facility ever. They helped me search for the right unit at my own pace. Would definitely recommend
By Cindy
It was easy to reserve an unit. Trying to determine space required was difficult.
By Gerald
Needed place to store our sons college furniture over the summer and needed weekend access for the move-out. Was able to complete the contract at a local facility in Ohio for a place near to his college in Baltimore. Even though this was my first experience with self-storage, it couldn't have been easier. The employee I talked to in Baltimore handled all the details and all I had to do was show up at the local office in Ohio to finalize the deal. Great service! No need to look elsewhere because their prices are great too!
By Johnny
Everyone was wonderful to deal with! It took about 3 minutes to do the paperwork. Very happy with the experience!
By Jacob