Loved the website and finding what I…
Loved the website and finding what I need. Impressed with the facility.
By Theda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 69 reviews with 4 stars · Clear filters
Loved the website and finding what I need. Impressed with the facility.
By Theda
So far, great!
By Kirstie
Better prices than most & lots more availability
By Debbie62
I reserved my storage unit reservation on line, the process was easy to navigate and only took a few minutes, the cost was broken down to what I would actually spend and surprisingly with no hidden costs! The following morning at the facilities office, I was cheerfully greeted by the two attendants on staff (Jenna was the young lady who helped me with the entire orientation process) The process was rather in depth and but Jenna who had memorized the entire presentation made the process quick and painless without missing a single point.I was quickly shuttled to my storage garage via golf cart for an inspection. The entire process was conducted in a very friendly but professional manner, I was very impressed with the overall service. I would have given the overall transaction five stars but the entrance gate was undergoing a complete, well needed rebuild, I know for a fact that the gate has been problematic for many years although no fault of the attendants.
By Richard L.
Safe good location, friendley & felt welcome, good price & good explanations / how to use the premises.
By Paul
The online reservation was easy, fast & convenient. After my reservation was made I received a call from them informing me that my reservation is all arranged, set up & waiting for my arrival.
By James
Great service
By Robert
It was an easy to use site. An I'm sure I'll be using it again in the future.
By Amanda