Too many hidden cost
Very expensive place to rent from, they have hidden cost and want you to pay insurance on your stored items.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
Very expensive place to rent from, they have hidden cost and want you to pay insurance on your stored items.
By John
Tina walked me through the process, showed me the storage unit with great directions and got me set up quickly. Really friendly and competent service!
By Paula
I reserved a 5x5 unit and within 10 minutes the manager of the complex called, introduced herself, welcomed me and asked if I had any questions. I was pleasantly surprised and impressed! I’ve never rented a storage before, but she made it seem effortless. No hassle.
By Rita D.
Great place to rent. Good people. Good exoerience, overall sat tisfaction
By Violet
It was easy to use and it was organized very nicely
By Jeff
Customer Service was great
By Jennifer
Was able to find and reserved proper size unit. However, there were no discounts offered. There was a unit available close by with the same storage company. The one I reserved was unconditioned with no discount. The other unit did have a discount. But, was conditioned.& this made it more expensive.
By Terry
Best place ever very friendly and helpful. They went out if there way to help us since we just moved here from Texas
By Maryann