Smooth transition
Would recommend this company to anyone
By Carmine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
Would recommend this company to anyone
By Carmine
Needs customer service training.
By Smokey
Very polite, respectful and considerate of your needs when it comes to unit size and space the hours are awesome and the employees are grand.
By Isha W.
The online reservation process was quick and easy. I had looked at the facility previously but the right size was unavailable. I checked back on the website, saw the size I needed had opened up, and I was able to quickly reserve it. I then followed up with a phone call, where I was treated professionally by a very friendly and helpful representative. Overall it was a very easy process!
By Joyce
I was able to reserve my unit with no problems and very fast. When I arrived I was shown the unit before making my final decision. Finished paperwork in less than 15 minutes.
By Happy R.
Fast and easy low price
By Anthony
Would recommend to friends
By Paul S.
Place is very clean and office staff was helpful and knowledgeable. Office hours were bad for people who work regular jobs. 8:30-3:00. The charge you for everything they can to get your money. Admin fee, special lock fee, and storage rate was top dollar also.
By Tom H.