Great online expirence!
Easy to navigate the website, full of useful information, and overall top notch layout.
By Thaddaeus
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
Easy to navigate the website, full of useful information, and overall top notch layout.
By Thaddaeus
The manager worked very hard to get me 50% off the first month rent. It wasn't easy but she did it.
By Robert A.
The renting process from start to finish was smooth and effortless. Joann was very helpful and knowledgeable. I had a great experience working with US Self Storage.
By Jean M.
Heather was amazing, she helped me figure out what worked best for me and was extremely helpful!
By Heather
Easy to do it online and the follow up is great
By Danny
We had help when we arrived, and the process was very quick and efficient. Am glad I decided to go with this storage. Better rates than most other units in the area. Brand new and super clean.
By Andrew
Safe good location, friendley & felt welcome, good price & good explanations / how to use the premises.
By Paul
The online reservation was easy, fast & convenient. After my reservation was made I received a call from them informing me that my reservation is all arranged, set up & waiting for my arrival.
By James