My experience was excellent
My experience was excellent. The representative was polite and ask if I needed anything.
By Debra
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
My experience was excellent. The representative was polite and ask if I needed anything.
By Debra
Easy to use. Good deals as advertised
By Eric
Excelente atencion
By Viviana
Great service. The guy helping me answered all my questions and left me with a great experience. He mentioned at the end of it that he was new working there and iwas his second sale. Iwould have never guessed he was new considering how well he knew how to talk to me about the place overall. Thanks!
By Andrew A.
This was great! I just filtered the results with price and then distance. I booked the one that I wanted. It was super easy! I didn't have to waste half an hour comparing prices. It took less than 20 minutes. I filled in my info and reserved the place . The next day the storage unit called me and I was able to confirm my order when I got there. It was so easy!
By Samantha
It was super easy! I appreciated the ability to compare prices.
By Sue
Looking for a climate controlled unit was easy to find and book, great rates
By Sandra
It was very simple to reserve a unit on line. As soon as a reserved it, I received a phone call from customer service to see if I had any questions. I didn't get his name but he was very friendly and helpful. I did call back the next day with a question and spoke with Brenlee, she was excellent and very friendly.
By Noah