Friendly and helpful
Friendly and helpful. I had a couple of questions and talked to staff. Easy online reservation.
By Brent
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
Friendly and helpful. I had a couple of questions and talked to staff. Easy online reservation.
By Brent
Jennifer was extremely helpful and friendly.
By John
Very please about this location I will definitely reserve another unit if I one.
By Bryant
nice and clean facility, but not enough lighting and should be 24 hour access...
By Elizabeth
US Self Storage offered an exceptional discount at Extra Space storage. They made the reservation and while I didn't get the first month free because of the discount, they saved me over $40 a month. Thank you!
By Bonnie
Great customer service!!!
By Judy
Bad smell, water damage, security issue, lighting problems, small elevator, & a hole in storage unit (literally put my hand through the unit to the outside) easy for possible theft.
By Disappointed C.
The checkin was nice and smooth and the front desk clerk was nice and helpful
By Yashia