Extra Space Storage Midlothian
I have an awesome experience with Kiki and Roneisha! They were helpful and patient. They answered all my questions and were able to make me comfortable with the process.
By SMB
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
754 approved reviews, newest moderated first
I have an awesome experience with Kiki and Roneisha! They were helpful and patient. They answered all my questions and were able to make me comfortable with the process.
By SMB
The customer service was above and beyond. She deserved a raise.
By Tammy
Very friendly an helpful!
By Russell
I am extremely disappointed. I went online to Champion Storage webpage, selected a 5x8x8 climate control storage unit. I reserved this unit for 55.00 per month. When Champion Storage sent me an email regarding the unit, they switched the price to 69.00 per month. I have copies of the confirmed price per month. This is a poor way to start a business relationship. It will be extremely difficult to trust them going forward.
By Jewell
Easy and good service
By Spencer
Helpful staff and great prices
By Lonnie
Haven't moved in yet but so far so good! Easily found and reserved a unit online and immediately got a confirmation call.
By Sherry
Tony was Great!
By Robyn