Very prompt service
Very prompt service. Towed our vehicle within minutes. They made all the calls. Easy, peasy, super friendly, and efficient.
By Skip M.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
47 reviews
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24/7 Nationwide Roadside Assistance for vehicles and horse trailers.
USRider Equestrian Motor Plan (usrider.org) has 47 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
47 approved reviews, newest moderated first
Very prompt service. Towed our vehicle within minutes. They made all the calls. Easy, peasy, super friendly, and efficient.
By Skip M.
The service I received and the care the associate had that my Mom and I were safe and taken care of.
By customer
The driver knew how to get things done and get my truck to the repair shop
By Jon N.
Timely, courteous, all around great job
By Patti
From the time I made the phone call that I needed help. The girl on the end of the line was very helpful. Big wrecker that they sent out It’s very knowledgeable with the situation I was in. He was very professional and very caring. And I highly recommend you guys to eve that I see.
By Darlene C.
All USRider team members with whom I spoke were professional and as helpful as policy allowed. However, when I ran into issues with a USRider-contracted service provider, I was left to deal with the problem on my own.
By Vicki S.
I don’t remember his name, but the service representative who helped us was simply outstanding!
By Deborah B.
The worst service that you could possibly pay for. Biggest waste of money ever. Completely useless service when you're in a panic and need help quickly. Also nice to see that you delete and block reviews on your Facebook page that don't match the false narrative you've created. I am just one of many in my area who have had the worst time trying to use you guys in a break down. Thankfully, I've switched to Trail Guard and turned all my friends onto them as well.
By Mary M.