US Parts CenterReviews of uspartscenter.com

Rod is always the best

We sent in pictures of the part we needed & staff was kind enough to review & make recommendations. The delivery was via FedEx, which we like, & the parts fit perfectly. Our questions regarding the status of our order were promptly answered.

Still have not received the parts that I paid for.

I called in to inquire about my order and the guy who answered phone was extremely rude and hung the phone up on me. This ignorant guy needs to be fired.

I paid $10 to ship a $20 part and I have had to call 4 times and now it is finally on the way after 3 weeks. Never buy here again.

Pretty easy to find parts needed

I sent pictures and everything stating I had a circulating pump on my spa and gave you the Chip version in the picture. I ordered the Board per your online advisor saying that was "Easy Peasy!" I received a Motherboard that states "No Circ pump", I also paid $40.00+ for 2 day shipping ordered on a Monday and didn't receive until Tuesday the Following week? That's 7/8 days to me! I tried putting the board on in case you guys knew better. Nope "No Heat" and one of my main pumps runs 24 hours a day? Maybe someone could Help Me? Dave Johnson 916-416-7499?. Thank You!

My order took weeks and weeks, plus 3 phone calls to get my pump shipped to me.. I was told there were over 30 of this pump stock, no one would ship it out. Over the last yr this has happened 3 times now.. If there were another company out there, they would get my business.