Great job
Online support was fast, efficient and friendly
By Kevin A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Online support was fast, efficient and friendly
By Kevin A.
The quality of service and customer care provided by Userway.org is exceptional. Service was easy to set up and we have peace of mind knowing that accessibility issues are immediately detected and corrected during monitoring. We are also grateful for the excellent customer service. Thank you to Rodrigo and the staff of Userway for their invaluable help.
By Vicky
Signed up for the free trial yesterday, trying to solve issue with languages of the widget. I contacted support and they got back to me in 2 min with very clear directions. Together we find a way to solve the problem and put the code needed in the theme to work. Problem solved! Signed up. My Tech Mark was extraordinary, he work like my concern was his one concern. Thanks Again
By Michail T.
Great app that provides useful functions for impaired users and protects my clients!
By Darren T.
When I logged into my account and had a question about websites I didn't recognize, the chat support answered my questions quickly and thoroughly. Well done!
By Jan H.
Seamless On-boarding! Alex, was so amazing in helping us get started with UserWay. The process was easy and we had things up and running in a matter of hours. We were provided all the details we I needed to feel good about our decision to utilize UserWay. Well done!
By customer
YOU DO NOT OFFER A PROGRAM FOR OUR NEEDS
By FOOD NOT BOMBS FREE SKOOL R.
EXCELLENT!!
By customer