Rodrigo knows the product and responds…
Rodrigo knows the product and responds fully and quickly.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Rodrigo knows the product and responds fully and quickly.
By customer
The customer service and support from the chat team has been amazing. They are fast and knowledgeable answering my questions and providing resources within seconds.
By Marketing D.
Excellent support from the team.
By Sharon W.
Very responsive support. Was able to resolve my issue in one session.
By Cara
Excelente disposición para atender dudas y dar soporte.
By Juan Camilo V.
I like the widget and it’s feature. Excellent start for me at least to have a lot of accessibility functionality to be added to my website and it comes for free !!! So I will keep checking for sometime and I am planning to immediately go to pro level. Also the support is perfect (prompt and professional) … I tried everything before I purchase, and so far all is perfect.
By Consumer
Very friendly personal, excellent support.
By Yiannis
Great Plugin and great work. Support is very fast and helpful . Thank you a lot
By ΘΩΜΑΣ Κ.