Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
UserlyticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
345 approved reviews, newest moderated first
The experience is always an easy one. The only issue is that payment is now made 14 days after the survey is completed and accepted. That's a long time..wish there were more surveys too.
By Jamie H N.
Response from Userlytics· Dec 22, 2022
Hi Jamie, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Userlytics surveys/tests generally go smoothly and this latest one I did for them was no exception. It’s just a pity I only qualify for a very few when taking their screeners. I work with a couple of similar platforms and tend to get selected for opportunities more often with them.
By Rennie
Response from Userlytics· Dec 22, 2022
Hi Rennie Thank you for your Honest review! We are really happy to hear that you enjoy using our platform and are continuously working on improving our experience on our platform! We appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Customer service was really helpful after I had a technical issue with a test. They were very good about quickly responding and I felt very supported as a tester.
By Sarah R.
Response from Userlytics· Dec 22, 2022
Hi Sarah, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you had a good experience with our customer support team. You are a great tester and we look forward to your participation in future studies. Best, Userlytics te
Great company! Testing is easy and fun. Customer service is always responsive and helpful.
By Dee F.
Response from Userlytics· Dec 22, 2022
Hi Dee, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
I enjoyed trying a new app. I learned a lot from the process.
By Michelle S.
Response from Userlytics· Dec 22, 2022
Hi Michelle, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
I have been with userlytics for quite a short time, but I can say is real. I completed my task and received my payment as they promise.
By Adrian H.
Response from Userlytics· Dec 22, 2022
Hi Adrian, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Good experience so far and enjoying performing tasks over here.
By Sandeep
Response from Userlytics· Dec 22, 2022
Hi Sandeep, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
I love Userlytics, helps me feel like a part of something positive in the world!!!!! Great company
By Love T.
Response from Userlytics· Dec 22, 2022
Hi, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. Your insights help improve the UX of many platforms and bring on positive changes! We look forward to your participation in future studies. Best, Userlytics team
